Have only one patient intake HIPAA-compliant form
While onboarding a patient, you need to make sure that the process is convenient for the patient. When you send your patient intake form, make sure all your questions are covered in that one form. But do not make it too detailed unnecessarily. Instead, divide the form into different sections and allow the patient to fill it at their ease. By doing so, you will be able to receive accurate information, without overwhelming your patient with a storm of questions at once.
Include electronic signatures on your HIPAA-compliant forms
With this feature, patients can easily scan through all the information that they input and give their consent with their signatures. Doing so will save time, both on your as well as your patient’s end and you can proceed with the treatment as soon as the patient steps into the clinic.
The asterisk (*) is key
To ensure that you receive complete information for a proper health diagnosis, mark the important fields as ‘required’. Since the form cannot be submitted without filling in the required fields, you will receive everything you need to help your patient immediately.
Have a specific format to avoid confusion
In order to avoid discrepancies in your forms, you can have a specific format in some of the questions to make sure that your patients aren’t confused and enter the correct information.
For example, when you ask for the date of birth, there can be varied interpretations of the same, and they can either be written in DD/MM/YYYY format or MM/DD/YYYY format. When a patient enters such information in the latter format, it becomes confusing. So, have a set format for such fields where there might be a possibility of error.
Set up auto-completion
Why annoy patients with re-entering details that have already been given? Instead, imply conditional logic in your HIPAA-compliant forms to remove redundancy and enhance user experience.
For example, if the patient has already availed treatment from you once and is being onboarded again, make sure that the patient does need not to fill in all the basic details again.
Enable self-updation of photo IDs
When you onboard your patients through your HIPAA-compliant forms, always ask for soft copies of their IDs. Doing so will help you go through everything before the patient visits you, and will give you the bandwidth to perform a thorough diagnosis.