Latest Articles & Insights

Veterinary client communication | Channels, Best Practices and more

Table of Contents Introduction to veterinary client communication A seamless and meaningful exchange of information between veterinarians and pet parents is the most important aspect of improving animal health outcomes. A means for strengthening the veterinarian-client relationship, promoting excellent animal … Read More

Everything you need to know about patient journey

Table of Contents Patient Journey – Introduction A particularly good aftereffect of the pandemic is that people have now become more health-conscious than ever. They are proactively taking steps to ensure that they remain in good health, and are also … Read More

Sharing patient information with family over the phone – A complete guide

Table of Contents Introduction to sharing patient information with family over the phone Effective communication in healthcare plays a very important role, and involving family members can be crucial for patient well-being as doing so promotes care coordination, ensures transparency in … Read More

Secure Texting for Healthcare : A Complete Guide

Table of Contents Introduction  As a healthcare practice, it is your duty to safeguard all patient information. Due to privacy and security concerns, a lot of healthcare providers are investing in secure texting apps. If you are new to this … Read More

How to generate 3X patient reviews for your practice?

Table of Contents Introduction to patient reviews Patient reviews are the ratings and feedback that patients leave for a healthcare provider or practice after availing of treatment. These reviews help potential patients make informed decisions when choosing the most suitable healthcare … Read More

5 Must-Have Technologies For Your Small Business

Technology helps us reduce our workload while giving us the tools to work smarter and more efficiently. For businesses, this means saving time while generating more profits. It also means easy communication and increased brand awareness.  And the benefits of … Read More

17 creative ways to increase patient volume

Table of Contents What is patient volume? The most vital part of a practice’s growth is the number of patients it can bring in. A constant flow of patients will help ensure that your practice keeps running smoothly. Patient volume … Read More

How to Send and Receive Text Messages on Slack?

Table of Contents Slack SMS – Send and Receive SMS via Slack Slack SMS is a feature that allows you to send and receive texts from within the Slack messaging app. It is an add-on within the Slack messaging interface … Read More

Doctor-Patient Communication: Benefits | Channels | Best Practices

Table of Contents Introduction To Doctor Patient Communication Effective doctor patient communication is the key to delivering quality care, establishing a strong therapeutic relationship, and ensuring positive health outcomes. Any verbal or non-verbal interaction between the healthcare provider and patient … Read More

TextMagic Alternatives: Compare Features, Pricing, Pros & Cons

Introduction TextMagic is a text messaging platforms that allows businesses to engage in 2-way text communication with their customers. Businesses use TextMagic for Marketing Campaigns, Customer Communication, and Staff Communication.  TextMagic has been around for a long time and is … Read More

Textedly Alternatives: Compare Features, Pricing, Pros & Cons

Table of Contents Introduction Textedly is a popular text message marketing platform. It is a tool that businesses use for mass texting. It has been around for almost 7 years and is primarily used by small businesses to build their … Read More

Birdeye Alternatives: Compare Features, Pricing, Pros & Cons

Table of Contents Introduction Birdeye is a popular review management software that businesses use to increase their online reviews and reputation. It also offers some customer engagement tools like messaging, appointment reminders and surveys. Let’s see how Birdeye stacks in … Read More